Andrews Inc. of Princeton

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Archived E-mails

Andrews' Auto Service Flow Chart

 

1)Whether you have a detailed opinion or explain the problem in layman's terms, we want to hear your story.

2)We write down the exact problem you are concerned about.

3)A written repair order is generated for shop use.


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1)Read customer concerns.

2) Check Car In

3) Perform General Checks

4) Specific Diagnosis - may include...
Road Test, Scan Tool or other specialized equipment, internet based shop manuals, internet based diagnostic help.
5) Estimate to Repair.

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We do our best...

To explain how and why.

And, we always request authorization before repair.

 

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May Include...

1)Visual Inspection
2) Test Drive
3) Overnight Test Drive
4)
We always verify that the repair has addressed the customer's original concerns!
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Complimentary...

Vehicle car wash by hand and vacuum.

 

 

 

 

 

 

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